Sports / Live
Before you deposit or place a wager, these terms set out exactly what you agree to and what we commit to in return. Access is available where local law permits, and every clause here applies equally whether you connect via GCash on mobile or through a Maya wallet on desktop.
These terms form the binding agreement between you and 789bi the moment you complete account registration and confirm your details. They cover how your account is created, maintained and, where necessary, restricted. They apply to every session you open — whether you are browsing Bangka Bounty Slots on a mobile browser, reviewing live table results from a desktop, or moving funds between your GCash wallet and your account balance. Availability of all services described here depends on local law and is accessible only in eligible regions. We update these terms when our operating conditions change, and we will notify you at your registered contact before any material change takes effect. Your continued use of the account after that notification constitutes acceptance of the revised terms. If you have questions about any clause, reach the policy support channel before proceeding. Nothing in these terms overrides any mandatory right you hold under applicable Philippine law. Local payment context — including GCash, Maya and Coins. ph — is governed by the payment section of these terms and by the individual e-wallet provider's own policies.
Not every part of your experience falls under the same clause. This section distinguishes what these terms govern directly from what sits outside their reach, so you know which policy route to follow for each type of question.
These terms fully govern how you register, log in, verify your identity and close your account. All steps shown on the account creation page — including the identity fields and wallet-linking screens — are subject to these terms.
Deposits and withdrawals made through GCash, Maya or Coins. ph are covered by the transaction section of these terms. The e-wallet provider's own agreement runs alongside ours and is not replaced by it.
Game mechanics, payout tables and live table rules are set by the respective studio — Pragmatic Play, JDB, Spadegaming, PlayStar or Microgaming — and are displayed within each game. These terms do not override studio-level rules.
Any service operated by a party other than 789bi — including payment processors and studio platforms — operates under that party's own terms. We are not liable for terms or changes made by those third parties.
Under these terms you hold concrete, exercisable rights over your account data and history. You can request a full record of your transaction activity — every GCash deposit, Maya transfer and game-round result logged against your account ID — directly from the account dashboard after login. If any detail in your registered profile is incorrect, you can update it through the account settings page; some fields require identity re-verification before changes are saved. Where a term is unclear or you believe a decision affecting your account was applied incorrectly, you have the right to raise a formal query through our policy support channel. We will acknowledge the query within the period stated in the support section and provide a written response. You can also request a copy of the data we hold on your account at any time by contacting us through the same channel.
Your full deposit, withdrawal and game-round history is visible in the account dashboard. Filter by date range to isolate specific GCash or Maya sessions.
Name, contact number and linked wallet details can be updated in account settings. Fields that affect identity verification will prompt a re-verification step before the change is saved.
If you believe a clause was applied incorrectly to your account, submit a written query to the policy support channel. Reference your account ID and the specific term number so we can respond accurately.
A summary of the personal data we hold on your account is available on request. Contact support through the channel listed in the support section and we will provide it in writing.
Policy questions move faster when you use the right channel. The three paths below route your query to the team that handles it — use the live chat for account-access questions you need answered in the same session, email for formal policy disputes that need a written trail, and the help centre for self-service clause reading.
Available directly from your account dashboard once you are logged in. Use this channel for account-access questions, wallet-linking queries involving GCash or Maya, and any term you need clarified before proceeding.
Send formal policy disputes or data-request submissions to our support email. Include your account ID and the clause in question. Written responses follow the acknowledgement period stated in our terms.
The help centre contains plain-language breakdowns of key clauses — account eligibility, wallet-use rules and spend-control paths. Access it without logging in from the footer link on any page.
Transparency about how we manage your account data and enforce these terms is part of how 789bi operates. Below are the four areas where policy accountability matters most to your account.
We retain account data — including transaction records covering GCash, Maya and Coins. ph activity — for the period required by applicable rules. After that period, data is removed from active systems on a scheduled basis. You can ask about your record's retention status through support.
We use session cookies to keep you logged in across the same browser session and preference cookies to remember your account display settings. No advertising-network cookies are set without your prior consent, and the cookie preference panel is reachable from the footer.
These terms require you to keep your login credentials private and notify us immediately if you suspect unauthorised access. We will not ask for your password through any channel. Suspected breaches should be reported via live chat so the account team can review access logs.
When a material change to these terms is planned, we send advance notice to your registered contact. The current version of every clause is always accessible from the policy page footer link — no login required to read it.
These are the questions we hear most often about account terms, policy scope and your rights. If something is not covered here, the live chat support channel is the right next step.
Yes. Whether you access your account on a mobile browser through GCash or on a desktop with a Maya wallet linked, the same terms apply. Device type does not change any clause, and your policy rights are consistent across all sessions.
We send a notification to your registered contact before any material change takes effect. The updated terms are posted on this page with a revision date. Continuing to use your account after that date means you accept the revised version.
Yes. If you do not accept a revised term, you may request account closure before the change takes effect. Submit the request through live chat or email support. Any balance in your account wallet is returned through your linked withdrawal method — GCash, Maya or Coins. ph — subject to identity verification.
Raise a formal query via the email support channel and include your account ID along with the specific clause you are questioning. We acknowledge queries within the timeframe stated in these terms and respond in writing.
Game mechanics and payout logic set by studios — Pragmatic Play, JDB, Spadegaming, PlayStar or Microgaming — are governed by the studio's own published rules, displayed inside each game. These terms cover your account relationship with 789bi, not the internal rules of individual game titles.
Access to the platform and the applicability of these terms depend on local law in your region. Where local law permits access, these terms apply in full. We do not make eligibility claims for regions where access is not permitted under applicable rules.